Providing medical servicesProviding medical servicesfor travelers across for travelers across Europe

Professional medical services through a widespread network across Europe, with a fast response.

About us

Illustrated map of Spain showing ECA Europe

ECA Europe is an European assistance company specialised in medical assistance, TPA services and cost containment solutions, across Europe, supporting insurance companies and corporate clients. ECA Europe is established in Madrid, Spain in 2014, registered under the legal name Egycross Assistance Europe S.L. Our mission is to provide our services to the patients as telemedicine, house call, clinic visits, hospital visits throughout our strong and wide spread network across Spain, France, Portugal, UK, Italy, Germany, Belgium, Switzerland, Netherlands and others. Having our 24/7 call center with multiple languages allow us to handle the cases in very short time.

Medical assistance services

Travel medical assistance across Europe.

A patient speaking with a doctor during a remote consultation

Service 01

Telemedicine

Access to qualified medical professionals through secure remote consultations, providing fast medical assessment, advice and follow-up wherever the patient is.

A doctor welcoming a child and parent during a clinic visit

Service 02

Clinic Visit

We coordinate access to trusted medical clinics and specialists, ensuring patients receive the appropriate care in a timely and efficient manner.

A patient receiving coordinated care during a hospital stay

Service 03

Hospitalisation

Comprehensive coordination of hospital admissions, medical care and patient follow-up, ensuring seamless assistance throughout the hospital stay.

A doctor providing medical care during a house call

Service 04

House Call

Medical care delivered directly to the patient’s location, providing convenient and efficient assistance when travelling to a clinic is not necessary or possible.

A medical team transferring a patient by air ambulance

Service 05

Air Ambulance

Specialized air medical transportation for patients requiring safe, medically supervised transfers, with coordination of the entire journey from departure to destination.

A medical team evacuating a patient by emergency helicopter

Service 06

Medical Evacuation

Safe, medically supervised evacuation by the most appropriate transport, coordinated from the incident location to a suitable medical facility.

Medical Network in Europe

Medical assistance coverage across Europe.

Our coordinated medical assistance network covers Spain, Portugal, France, Italy, the United Kingdom, Greece, and Germany, spanning mainland regions, major cities, islands, and leading European travel destinations.

Countries covered

Contact Us

Coordination office
Av. General Perón 32, Planta 20B
28020 Madrid, Spain
Webwww.ecaeu.es

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